Sr. Manager of Tracking and Integrated Programs
We’re Hiring
Location: Denver | Boulder | Remote
About Langston
The Langston Co. is a global insights and strategy firm with a unique approach to consumer research. We call our research method “modular research” - and it’s built to make us more effective as researchers and strategists while giving our clients more power and knowledge about the entire field of consumer insights. Every person on our team plays a role in development, discovery, and refinement of this system. Our mission is to make consumer research more approachable and more powerful for brands around the world.
About The Role
We are looking for a strategically-minded individual with an abundance of passion, tenacity, and curiosity - and importantly, deep experience in all-things-survey-based-tracking. This person will be responsible for building, running, and managing brand health tracking programs while empowering our clients with game-changing insights and strategic guidance.
This role is the primary “project lead” for survey-based research projects, which means this person employs a combination of project management skills, client communication, and market research expertise. This mixture brings a large amount of variety along with a high degree of personal responsibility and frequently fast-paced work - a recipe for challenging but rewarding weeks at work!
The Senior Manager of Tracking and Integrated Programs role covers four primary functions:
1) Project Management
Running a tracking-based project from start to finish requires many moving parts. The Sr. Manager of Tracking and Integrated Programs acts as the Project Lead, which means you’ll oversee project tasks and timelines to ensure successful research. You’ll execute many research and data tasks on your own while working with analysts and senior leaders in the business to complete others.
2) Client Management
Communicating transparently and quickly, you’ll provide clients with support on an ongoing basis, ensuring their answers are addressed and their needs are met. This means a high degree of responsiveness and a natural drive to deliver excellent service and support in the face of high expectations and time pressure.
3) Data Analysis
As a growing leader in quantitative insights, you will bring data analysis chops and tracking expertise to the team. As the primary lead on several research projects, you’ll look for potential problems and recognize when data isn’t right. You’ll produce reports with strategically-relevant conclusions that are supported by the data, and you’ll sometimes run regressions, work with variable reduction techniques (e.g., Factor Analysis), and help execute other sophisticated analyses on a regular basis. If working in Excel and other data platforms doesn’t excite you, this role is not a good fit.
4) Strategy and Insights Delivery
As research is coming together, you’ll think holistically about what it means and how insights can be leveraged to drive business decisions and outcomes for the client. Equally important is how you communicate these insights, both on paper and in person. Langston leverages several mediums for building and communicating insights (e.g., PowerPoint, White Papers, and even video and audio) - you will develop and deliver reports in each of these mediums.
This role will require occasional travel team offsites, as well as visits to client locations in some cases.
Your Experience and Qualifications
The ideal candidate will be an expert in brand health and consumer behavior tracking with deep analytical skills. Specific qualifications include:
3+ years working in a survey-based consumer insights role focused on brand health tracking and behavioral tracking; 5+ years of overall experience in consumer insights preferred
Mastery of Excel and PowerPoint is required. Please do not apply for this role if you do not meet these two requirements.
Knowledge of STATA, R, or other statistical package is a nice-to-have
Experience owning consumer insights projects from start to finish
Strong verbal and written communication skills. Design expertise a plus
Ability to distill high-level business and research objectives and transform them into an approach
Unending appetite to learn new techniques, approaches, and research methodologies
Strong attention to detail, organization, and obsession with meeting deadlines
Extensive practice connecting research insights to real business outcomes and strategy
Why Work At Langston
Live Flexibly. We are a remote-friendly team, meaning you can live and work from anywhere.
Learn & Grow: We joke that a year at Langston is like spending three years at business school. Why? We foster a culture of learning and mentorship - both on the job and off. Upon joining the team, you’ll find yourself getting exposure to major clients immediately. You’ll also be empowered to make real decisions and wrestle with hard problems - all the ingredients for rapid professional growth in a hands-on setting.
Make an Impact: See your insights get turned into action and implemented in the real world. It’s impossible to cruise the aisles of a grocery store, browse the internet, or walk through Times Square and NOT come across a brand Langston serves. Our work matters!
Recharge. Let’s face it: we all need to re-charge, and we don’t believe in dictating how much time you should take off. That’s why we have an open paid time off policy, meaning you’re not limited to a pre-set number of days off per year.
Keep Well. Get a monthly stipend to spend on anything that makes you feel happy and healthy (like a massage, gym membership, acupuncture, etc.).
Compensation
Benefits and Perks:
Live and work from anywhere in the United States
Traditional company-sponsored healthcare, dental, and vision insurance
Life, AD&D, Short-term Disability, and Long-term Disability - all 100% paid by Langston
401(k) with company match and immediate vesting
Monthly wellness benefit of $100
Open Paid Time Off Policy
Paid parental leave
Salary Range: $100,000-$120,000 (based on experience) and discretionary bonus.
How to Apply
Interested candidates should send the following to careers@thelangstonco.com:
Your resume
A short statement about why you think you’d be a good fit (One page)
As an Equal Opportunity Employer, The Langston Co. does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
We warmly welcome applicants from underrepresented backgrounds to apply.