Brand Development and Messaging
Make Your Brand a Consumer Dream With Our Modules
When you align your brand to their needs, desires, preferences, and personalities, magic happens. Experience the magic through our Brand Development and Messaging modules. Get your brand to a look, feel, tone, and personality that your consumers will love.
Optimize Your Brand With the Langston Approach to Brand Development and Messaging
From the look and feel of your brand to its tone and personality, our Brand Development and Messaging modules go straight to the source - the consumer - to learn what matters and why. We ask - often explicitly - how much they would trust your brand to enter a new category (Consumer Trust); which product elements are most important to them (Feature / Benefit Testing); and what brand assets they find most appealing (Brand Asset Test). These consumer-centric insights inform how to design, evolve, and optimize your brand.
Meet Our Brand Development and Messaging Modules
Put simply: We get deep into the consumer’s mind to understand what makes them tick. Drawing from years of building and managing surveys, we have identified these modules as the most commonly used to gather brand development and messaging insights.
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Consumer Trust
Understand your brand’s permission, according to consumers, to enter new categories.
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Brand Resonance
Ask consumers what you can do to create a more resonant and appealing brand.
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Feature and Benefit Testing
Discover which features and benefits messaging hooks will most effectively resonate with and convert consumers.
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Brand Asset Test
Test the appeal and emotional resonance of taglines, advertisements, and marketing campaigns before you put them in the world.
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Brand Personality Traits
Explore which personality traits consumers want to see for brands in your space.
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Means-End Laddering
Quantify the importance of functional attributes, benefits of those attributes, and overall product benefits.
Go Beyond Brand Development and Messaging
While you can add any Langston module onto a Brand Development & Messaging study, there are a few other modules that pair particularly well.
Schedule a call with an Insights Manager to talk through your business needs and consumer questions, and we’ll happily recommend well-fitting module(s).
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Brand Funnel
Measure each state of a customer’s path to purchase, from awareness to consideration to adoption & repeat purchase.
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Brand Positioning
Map your brand’s position in the market relative to competitors. This includes brand positioning scores and aided associations.
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Feature and Benefit Testing
Discover which features and benefits messaging hooks will most effectively resonate with and convert consumers.
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Consumer Needs
Quantify the prevalence, importance, & metness of consumer needs. This module is Langston’s modified Jobs-To-Be-Done (mJTBD) approach.
Explore Related Case Studies
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Electric Vehicle Brand Health Tracker
Learnings from tracking the health of automotive brands - with a focus on electric vehicles.
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Social Media User Needs and Engagement
Answers to key questions about how users engage with and think about social media platforms.
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Ski Resorts and Passes Consumer Behavior and Brand Health
An investigation to better understand consumer behavior and perceptions in the ski pass and ski resort space.